Frequently asked questions
Answers about our products, orders, shipping and returns. Can’t find what you’re looking for? Our Las Vegas team is happy to help.
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About Zenus
Who is Zenus Global Health?
Zenus Global Health is a family-led natural wellness company based in Las Vegas, Nevada. We’ve been helping customers since 1989, when co-founder Doug Widdifield began collaborating with orthopedic surgeon Dr. Robert Bingham. Today Doug and Krystyna Widdifield still lead the company, guided by our promise: Created by Nature. Validated by Science.
Read more on our Our Story page.
What does “Nature’s Pharmacy” mean?
It’s the name for our collection of whole-food, plant-based supplements. Each formula is built around ingredients from nature, such as cold-pressed yucca, camu camu, acerola, cilantro, chlorella and watermelon rind, chosen to support everyday wellness.
Where can I learn about the science behind your ingredients?
Our Research page collects studies on our key ingredients. You can also watch customers and physicians share their experiences on our Testimonials page.
Products & ingredients
Which products do you offer?
Nature’s Pharmacy includes:
- Gut Health Supplement (Microbiome Boost / Optimum D-Tox): cold-pressed yucca extract in liquid drops
- Immune Support Supplement (C Food): camu camu and acerola berry extract
- Energy Supplement (POWRE+): watermelon rind extract, a natural source of citrulline
- Herbal Tea Detoxifier (Esseniac): turkey rhubarb, burdock root, slippery elm bark and sheep sorrel
- Metal Support Supplement (Kelate): cilantro and cracked cell chlorella
We also offer money-saving bundles and the Path to Wellness book.
Are Microbiome Boost, Optimum D-Tox and the Gut Health Supplement the same product?
Yes. Our flagship gut health formula has been known as Optimum D-Tox for many years and is now called Microbiome Boost. On our website it’s listed as the Gut Health Supplement. It’s the same cold-pressed Yucca schidigera extract.
What is in Microbiome Boost?
One ingredient: cold-pressed Yucca schidigera extract. Yucca naturally contains saponins and plant compounds called phytosterols. Our extract is not heat-processed and contains no fillers or preservatives, which helps preserve these natural compounds.
Are your products vegan?
Microbiome Boost is plant-based and vegan-friendly. For our capsule products, please check the ingredients panel on each product page or label, or contact us and we’ll confirm the details for you.
Using our supplements
How do I take Microbiome Boost?
Following the label’s suggested use:
- Start with 5 to 8 drops in purified water or juice, twice a day.
- Don’t exceed a total of 1 drop per 10 lbs of body weight per day.
- Take it 1 hour before or 2 hours after any medication.
How do I take your other supplements?
Each product has its own suggested use on the label and in the “Suggested use” section of its product page. For example, many customers take POWRE+ about 20 minutes before a workout. Always follow the label for the product you’re using.
Can I take more than one Zenus product at a time?
Many customers do, and our bundles are designed to combine products that work well in a daily routine. If you take prescription medication, are pregnant or nursing, or have a medical condition, please talk with your healthcare professional before starting any new supplement.
Can children or pets use Microbiome Boost?
The Microbiome Boost label gives a body-weight limit that applies to adults, children and pets: no more than 1 drop per 10 lbs of body weight per day. Please check with your child’s doctor or your veterinarian before giving any supplement to a child or pet.
Can I take Zenus supplements with my medication?
Please speak with your doctor or pharmacist first. For Microbiome Boost, the label recommends taking it 1 hour before or 2 hours after medication.
Orders & subscriptions
How does Subscribe and Save work?
On eligible products you can choose a subscription instead of a one-time purchase and save 15% with delivery every 6 months, or 20% with delivery every 3 months. Subscriptions renew automatically, and you can skip or cancel anytime.
Do you offer discounts?
Yes. Sign up for our emails at the bottom of any page to get 10% off your first order. You can also save with our bundles and with 5, 10 or 20 packs on select products.
Is checkout secure?
Yes. Checkout is handled by Shopify’s secure payment system, and the payment options available to you are shown at checkout.
Do I need an account to order?
No. You can check out as a guest. Creating an account lets you check out faster and view your order history.
Shipping
Where do you ship?
We ship to customers in the United States, Canada, Australia. Prices are shown in U.S. dollars.
How much does shipping cost?
Shipping and handling are calculated at checkout based on your location and order, so you’ll always see the full cost before you pay.
How will I know when my order ships?
You’ll receive an email confirmation when you place your order and another one when it ships. If you have any questions about your order, call us at 702-540-5668.
Returns & refunds
What is your return policy?
You can return unopened and unused products within 14 days of receiving them. We refund the original purchase price less a 20% restocking fee. Sales tax and shipping and handling fees are not refundable, and products remain your responsibility until we receive them.
Read the full Return Policy.
How do I start a return?
Please contact us first. Your return must include:
- A signed note explaining the reason for the return
- A copy of your original receipt
- Your name, address and phone number
What if my order arrives damaged?
Contact us as soon as possible with your order number. Products damaged in shipment can be returned even if opened, and we’ll prepay the shipping for your replacement.
Can I return opened products or products from a reseller?
Unfortunately, no. Apart from items damaged in shipment, we can’t accept returns of opened or used products, or products bought from a reseller.
Affiliates & support
Do you have an affiliate program?
Yes. Our affiliate program lets you share Zenus products and earn commission. Join the affiliate program or contact us to learn more.
How can I contact Zenus?
Call or email us - zenus@zenusglobalhealth.com
Created by nature. Validated by science.
Explore Nature’s Pharmacy or read the research behind our key ingredients.
*Statements on this website have not been evaluated by the Food and Drug Administration. The information provided is for educational purposes only. These products are sold as dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.